1. Online Card Payments
Visa, Master and American Express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.
If the payment on the credit card is declined for some reason, alternate payment instructions must be received by holidaytresaure 72 hours prior to the time of departure; else, the order is liable to be cancelled.
Holiday treasure charges a service fee on all booking. In case of cancellation of booking, this fee is non-refundable.
2. Internet Banking
If you have an account with any of the banks with internet banking facility , then you can pay for your order through the respective bank’s net banking options and the amount will be automatically debited from your account. holiday treasure processes payments through an online gateway system which enables safe and secure transactions.
You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your “spam” or “junk” folder to verify that it has not been misdirected, and if still not found, please contact our call centre. you can find number on top of our website or you can find it in contact us page.
Delivery of Products/Services
What is an e-ticket?
An e-ticket (electronic ticket) is a paperless electronic document with a unique confirmation number given to passengers in place of a paper ticket. Passengers are required to produce the unique confirmation number or at the airport airline counter to claim the e-ticket.
How will I get my e-ticket details?
Your e-ticket details will be sent to the email address provided by you at the time of booking. If you do not receive your e-ticket within 8 hours of making your booking with holidaytreasure.in, please call our Customer Care Representative.
Holidaytreasure.in . shall not be liable if customers do not comply with this requirement.
Is it necessary to carry my e-ticket with me?
Yes, it is mandatory for you to carry a copy of your e-ticket as sent by Holidaytreasure.in . In the event that you fail to present a copy of your e-ticket, Holiday treasure will not be held responsible if the Airline does not issue a boarding pass/ disallows you from travelling.
How will I get my boarding pass for an e-Ticket?
You need to show your e-ticket confirmation email and e-ticket along with a photo identity proof (passport, driver’s license etc.) at the airline check-in counter. Thereafter the airline representative will issue your boarding pass.